Responsive 24/7
We’re here to care for your commercial property 24/7. Businesses and buildings do not shut down and so neither do we.
Our experienced customer care team at our onsite contact centre, trained to diagnose and respond, are available 8am to 6pm, Monday to Friday, with on-call managers available at all other times.
Accountability
Service level agreements (SLAs) are in place to protect your business. We aim to go beyond them, with optimum response and satisfaction levels, and first-time resolution.
Transparency
You’ll have complete service oversight through our app, with all the data, compliance and progress reporting you need, and the reassurance of having our people-team at your back who understand and support your organisation.
