Social Housing

Social housing Facilities Management

Safe, Well-Maintained Homes for Stronger Communities

In social housing, timely maintenance and safe living conditions are not just a standard—they are a legal and moral obligation. At Westbury FM, we work closely with local authorities, housing associations and registered providers to deliver responsive, compliant and tenant-focused facilities management services across all types of social housing stock.

Trusted FM Services for Social Housing

We provide essential refurbishment, repair and maintenance solutions to help landlords meet regulatory duties and improve the quality of life for residents.

Hard FM Services

  • Planned Maintenance Programmes: Cyclical servicing of heating, electrical, water and fire systems across housing portfolios.
  • Reactive Repairs: Fast response to emergencies including leaks, heating failures, electrical faults and damage.
  • Void Property Works: Preparing vacant units for re-letting, quickly, safely and cost-effectively.
  • Property Refurbishment: Upgrades to kitchens, bathrooms, flooring, windows and doors in line with Decent Homes and local authority standards.
  • Fire Safety Compliance: Installation and maintenance of alarms, doors, compartmentation and emergency lighting.

Soft FM Services

  • Cleaning & Hygiene: End-of-tenancy deep cleans, communal area cleaning and support for sensitive clearances.
  • Waste Management: Safe disposal and removal of waste, bulky items and fly-tipping from estates.
  • Grounds Maintenance: Estate-level grass cutting, litter picking, hedge trimming and path clearance.
  • Pest Control: Responsive and preventative treatment services to maintain healthy, habitable homes.

fabric FM Services

  • Interior Repairs: Maintenance of walls, ceilings, flooring and doors in both occupied and vacant homes.
  • Wet Area Works: Refurbishment of bathrooms and kitchens, including tiling and anti-slip flooring.
  • Surface Finishes: Painting, plastering and redecoration of internal areas, including communal spaces.
  • Damage Rectification: Responsive repairs for vandalism, accidental damage or structural wear.
  • Disrepair Resolution: Works aligned to pre-action protocol or legal case settlement where required.

Why Westbury FM?

Regulatory Compliance: Services aligned to Awaab’s Law, HHSRS, Decent Homes and other legal standards

Tenant-Sensitive Delivery: Flexible scheduling, respectful conduct, and careful communication throughout.

Local Authority & RSL Experience: Proven delivery across both public and private registered housing providers.

Performance & Reporting: Measurable KPIs and transparent reporting for contract accountability.

We support:

  • Local Authorities
  • Housing Associations (RSLs)
  • ALMOs and Arms-Length Management Organisations
  • Supported Housing Schemes
  • Temporary Accommodation Providers
  • Retirement and Sheltered Housing

A Proactive Partner in Social Housing Maintenance

Westbury FM helps landlords go beyond compliance—delivering safe, well-managed homes and dignified environments for all tenants.

Contact our Social Housing FM Team ✉️ info@westburyfm.co.uk

Together, we can raise standards, one home at a time.