CASE STUDY

Critical infrastructure upgrades – Multi-Site Fabric Works

Client: Evri

Location: South-East England

Service: Multi-site fabric works

Duration: 2020-2025 and beyond

PROJECT BACKGROUND

Infrastructure upgrades and operational support across national network of courier hubs for Evri.

Westbury FM Ltd partnered with Evri, one of the UK’s leading parcel delivery companies, to deliver essential infrastructure upgrades and comprehensive facilities management across its national network of courier hubs. Operating in some of the busiest logistics environments in the country, we provide dependable, fast-turnaround solutions to ensure uninterrupted operations—particularly during peak e-commerce periods.

SCOPE OUTLINE

Site Infrastructure Upgrades, Electrical & Power Enhancements and Grounds & Facilities Management.

Site Infrastructure
Upgrades

  • Tarmac Resurfacing & Line Marking

  • ACO Drainage Installations

  • Perimeter Security Enhancements
  • Fire Safety Compliance.

Electrical & Power
Enhancements

  • Peak Power Provisioning

  • Emergency Hub Setups
  • Bespoke Joinery.

Grounds & Facilities
Management

  • Litter Picking & Fly-Tipping & Clearance
  • General Grounds Maintenance
  • Deep Cleaning & Decorating.

WORK DETAIL

Site Infrastructure
Upgrades

Tarmac Resurfacing & Line Marking:

Refurbished high-traffic areas, including access roads and vehicle yards, to improve durability, safety, and logistical flow.

ACO Drainage Installations:

Installed advanced surface water drainage systems to prevent pooling and maintain safe working conditions around loading bays and perimeter roads.

Perimeter Security Enhancements:

Strengthened site security with the repair and installation of prison mesh fencing, secure vehicle access gates, and modern access control systems.

Fire Safety Compliance:

Supplied and installed certified fire doors, emergency exits, and compliant signage in accordance with BM Trada standards to enhance fire safety protocols.

Electrical & Power
Enhancements

Peak Power Provisioning:

Upgraded electrical capacity in high-demand zones to support increased parcel volumes during peak trading periods.

Emergency Hub Setups:

Provided rapid mobilisation of power, lighting, and infrastructure to equip temporary hub locations and overflow facilities as required.

Bespoke Joinery:

Designed and delivered custom-built joinery, including enclosures, specialist doors, and control panels, tailored to individual site specifications.

Grounds & Facilities
Management

Litter Picking & Fly-Tipping Clearance:

Undertook regular clearance of external areas to maintain a clean, safe, and environmentally compliant site.

General Grounds Maintenance:

Provided ongoing landscape care, including lawn cutting and hedge trimming, to ensure a well-kept and professional appearance.

Deep Cleaning & Decorating:

Conducted scheduled internal cleaning and decorating of welfare facilities and operational spaces between shifts or during quieter periods.

COMPLIANCE & SAFETY

Tailored maintenance plans to meet the specific needs of building occupants through recognised health and safety accreditations.

SELF-DELIVERY
MODEL

Westbury FM is fully certified under the BM TRADA Q-Mark Fire Door Installation and Fire Door Inspection Schemes, providing peace of mind that all work meets the highest industry standards. On this contract, all fire door and joinery installations were tested, tagged, and certified to meet strict industry compliance standards.

Health & Safety
Focused

We design and deliver FM services with the end-user in mind, focusing on creating environments that enhance functionality, comfort, safety and compliance. All works were completed in line with CDM regulations and Westbury FM’s rigorous on-site health and safety protocols.

Excellence through self-delivery

We are committed to delivering superior results through our dedicated team of in-house engineers, ensuring accountability and consistent quality. By self-delivering all property maintenance services, we maintain complete control over safety, quality, responsiveness, and performance standards, ensuring client expectations are consistently surpassed.

Accreditations & Certification

We are proud to be accredited by many industry-recognised schemes.

Our operatives are trained and certified exceed required levels of Health and Safety training.

OUTCOMES

Through proactive planning and infrastructure flexibility, Evri is now better equipped to respond swiftly to seasonal surges and unforeseen capacity demands.

Minimal Operational Downtime

Evri operates within a highly time-sensitive logistics network, where even short periods of disruption can result in significant delays and operational bottlenecks. Westbury FM successfully delivered complex infrastructure upgrades and maintenance services while courier hubs remained fully operational.

Through meticulous planning, phased scheduling, and coordination with on-site operations teams, all works were executed with precision, often during off-peak hours or between shift transitions. This ensured continuity of service across multiple active depots, helping Evri meet critical delivery timelines and maintain customer satisfaction, even during their busiest periods.

The zero-downtime delivery approach not only avoided costly service interruptions but also reinforced Westbury FM’s reputation as a trusted, disruption-free contractor in live logistics environments.

Enhanced Safety & Security

Upgrades to fire doors, emergency exits, and compliant signage, installed to BM Trada standards, helped reduce Evri’s health and safety risks across multiple sites.

At the same time, reinforced fencing, Armco barriers, vehicle gates, and access control systems strengthened perimeter security, protecting people and assets from unauthorised access.

These combined enhancements improved the structural safety and compliance of Evri’s hubs, reinforcing their commitment to operational resilience and staff welfare.