Effective drainage is critical to the safe operation of any building or estate. When systems fail or fall out of compliance, the consequences can be disruptive, costly, and, in some cases, pose a serious risk to occupants. At Westbury FM, our drainage services are designed to prevent issues before they escalate, while providing rapid, expert response when challenges arise.
Our recent drainage compliance case study highlights how a proactive, self-delivered approach can make a measurable difference across complex sites.
The challenge of ageing drainage infrastructure
Many estates operate with legacy drainage systems that have evolved over time. Poor records, historic alterations and ageing infrastructure can make it difficult to understand system layouts or demonstrate compliance. In the case study, the client faced recurring blockages, flooding risks and limited visibility of underground assets. There was also a clear requirement to meet regulatory obligations without disrupting site operations.
This is a common issue across healthcare, education, residential and commercial environments where drainage is often overlooked until something goes wrong.
A structured and compliant solution
Westbury was appointed to assess, stabilise and future-proof the drainage network. Our in-house drainage specialists carried out detailed surveys to identify defects, map existing infrastructure and assess compliance risks. Using CCTV inspections and condition reporting, we were able to build a clear picture of the system and prioritise remedial works.
Rather than relying on multiple subcontractors, all works were delivered by Westbury’s directly employed team. This ensured full accountability, consistent quality and clear communication throughout.
Delivering results through self-delivery
The outcome was a fully documented drainage system, reduced reactive call-outs and improved compliance confidence for the client. Planned maintenance schedules were introduced to prevent future blockages, alongside clear reporting that supports audits and statutory requirements.
By combining technical expertise with a practical understanding of live environments, Westbury delivered a solution that protected both the site and its users.
A complete drainage service under one roof
This case study reflects the wider drainage services Westbury provides across the UK. Our offering includes planned and reactive drainage maintenance, emergency response, CCTV surveys, root removal, high-pressure jetting and repairs. We also support compliance through detailed reporting and asset data that integrates into broader facilities management strategies.
Because our services are self-delivered, clients benefit from faster response times, fewer handovers and a team that understands their estate in detail.
Why clients choose Westbury for drainage
Drainage issues rarely exist in isolation. They impact health and safety, operational continuity and regulatory compliance. Westbury’s approach is built around prevention, transparency and long-term value. By identifying risks early and maintaining systems properly, we help clients avoid costly emergencies and extend the life of their assets.
If you are experiencing recurring drainage issues or need greater confidence in your compliance position, Westbury’s drainage team is ready to help.
Benefits of working with Westbury for drainage services
• Directly employed drainage engineers trained to the highest safety and technical standards
• Specialist equipment including high-pressure jetting, CCTV survey cameras and no-dig repair solutions
• Proven experience supporting commercial landlords, social housing providers and private sector clients
• 24/7 service coverage with rapid response for urgent and reactive drainage issues
• Transparent reporting with clear recommendations and photographic evidence where required.
Talk to our drainage specialists
Whether you need a one-off survey or a fully managed drainage service, Westbury can tailor a solution to your site. Get in touch to discuss how our in-house drainage expertise can support your buildings and protect your operations.
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