RETAIL

Retail Facilities Management

Helping You Deliver a Flawless Customer Experience.

Retail is fast-paced, visual, and competitive; your store environment must work as hard as your team. At Westbury FM, we provide expert hard and soft facilities management services that keep your premises functional, attractive and compliant every day.

Retail-Focused Services That Make an Impact

We partner with retailers across high streets, shopping centres and retail parks to deliver dependable support, from complete shop fit-outs to rapid-response repairs.

Hard FM Services

  • Planned Maintenance: Routine inspections and servicing of lighting, electrics, HVAC and security systems, ensuring compliance and continuity.
  • Reactive Repairs: Fast mobilisation for urgent issues, including lighting failures, leaks, and trip hazards, minimising disruption to trade.
  • Shop Fit-Outs & Refurbishment: From shell and core to rebranding rollouts, we manage turnkey refurbishments and layout changes with precision.
  • Signage & Partitions: Bespoke signage solutions and modular or permanent partitions to guide footfall and elevate visual merchandising.

Soft FM Services

  • Daily Cleaning & Retail Hygiene: High-traffic cleaning, display area care, and regular sanitisation that keeps your space pristine.
  • Waste Management & Recycling: Discreet and efficient waste removal that meets retail volume needs and environmental targets.
  • Pest Control: Preventative and responsive treatments to protect stock and maintain customer trust.
  • Window & Façade Cleaning: Sparkling frontages that attract customers and reflect your brand standards.

fabric FM Services

  • Wall and Surface Repairs: Maintenance of shop walls, display backdrops and ceilings for brand consistency.
  • Flooring Care: Repair or replacement of tiles, vinyl, laminate and other retail floor finishes.
  • Fitting Room Upkeep: Ongoing maintenance of doors, mirrors, seating and customer-facing interiors.
  • Shopfront Repairs: Attention to façades, signage surrounds and entry areas to keep entrances attractive.
  • Refurbishment Support: Cosmetic updates to support seasonal campaigns or rebranding rollouts.

Why Westbury FM?

Specialists in Multi-Site Retail: Scalable services for independent stores through to national chains.

Minimal Downtime: We work around trading hours to keep operations running without interruption.

Brand-Aligned Delivery: Fit-out and signage projects executed to brand specifications and deadlines.

Full Regulatory Compliance: From health and safety to fire risk management—we’ve got you covered.

Retail Environments We Support:

  • Fashion & apparel
  • Grocery & convenience stores
  • Beauty and pharmacy
  • Electronics and homeware
  • Flagship stores and showrooms
  • Pop-ups and seasonal retail

A Smarter Way to Manage Retail Spaces

From brand launches to everyday maintenance, Westbury FM helps you deliver consistency, compliance, and retail readiness every day.

Contact our Retail FM Specialists ✉️ info@westburyfm.co.uk

Let’s create a store environment your customers will love and remember.